Refund & Return Policy

At Wildwheelss, customer satisfaction is important to us. Please read our Refund & Return Policy carefully before making a purchase.

Returns

We accept return requests only if:

  • The product received is damaged during transit.

  • The wrong product was delivered.

  • The product has a manufacturing defect.

Customers must notify us within 48 hours of delivery by providing clear photos or videos of the issue.

Non-Returnable Items

Returns will not be accepted for:

  • Change of mind after purchase.

  • Products damaged due to misuse, accidents, or improper handling.

  • Products showing signs of use after delivery.

  • Customized or special-order products.

Refund Eligibility

A refund may be approved if:

  • The returned product is received and inspected by our team.

  • The issue is verified and approved by Wildwheelss.

If approved, the refund will be processed to the original payment method.

Refund Processing Time

Once approved:

  • Online payment refunds may take 5–10 business days.

  • Bank processing times may vary depending on your payment provider.

Replacement Policy

In eligible cases, we may offer:

  • Product replacement

  • Spare parts replacement

  • Repair support

  • Store credit

depending on the nature of the issue.

Cancellation Policy

Before Shipment

Orders may be cancelled before dispatch by contacting our support team.

After Shipment

Orders cannot be cancelled once they have been shipped.

Shipping Charges

  • Original shipping charges are non-refundable.

  • Return shipping costs may be borne by the customer unless the error was caused by Wildwheelss.

Damaged Deliveries

If your package arrives visibly damaged:

  1. Take clear photos/videos immediately.

  2. Contact our support team within 48 hours.

  3. Do not use the product until the issue has been reviewed.

Contact Us

For refund, return, or replacement requests:

Wildwheelss

📧 Email: info.wildwheelss@gmail.com

📞 Phone: +91 94299 75493

📍 Address: Surat, Gujarat – 395005, India

🌐 Website: https://wildwheelss.in/

We are committed to resolving genuine concerns as quickly as possible and providing the best possible customer experience.